About Us
About
Orient House Travels founded in February 2005, with the vision of providing business travel management and leisure packages to individuals, groups, small, medium and multi-national companies, that require a personal, professional and reliable service. We are committed to providing the highest standards of professional service with quality and value as our main objectives. We take pride in building relationships with our customers, getting to know their businesses and ensuring that, regardless of size, all receive the same individual attention each and every time. We deliver the best possible solution to get the most out of their travel budget.
Our approach to business and corporate travel focuses on providing a tailored outlook to the effective and efficient management of our client’s travel needs. Over the years, Orient House Travels has built a solid reputation of cultivating excellent relationships with clients, providing business travel management services as our primary skill and focus.
Business Philosophy
There are as many motives to travel as there are people on our beautiful planet. We believe that the only way to provide perfect customer service is by listening to our clients, understanding their motives and implementing them in a travel concept that leaves nothing to be desired.
Our vision is to strive for worldwide excellence in all facets of travel & tourism business by providing the utmost quality travel solutions that are in par with best international standards & the most cost-effective service for the client.
We, Orient House Travels, place Customer Satisfaction as our most important goal.
Our Constants
At Orient House we are passionate about travel. Our team of consultants is highly knowledgeable. We promise that we will do our best to make your travel arrangements without compromising on quality or value and we aim to provide the highest levels of service at all times. We firmly believe the credentials of a company must be of the highest order for survival in a competitive field.
Our staffs are the basic building blocks of our credentials and we believe them to be our most valuable asset. They are trained to the highest standard of our industry and will offer a proactive and innovative approach to business travel with effective alternatives for each itinerary. This coupled with attention to detail and a personal touch ensures customer objectives are met and expectations exceeded.
Message
It is not by age, but rather through the accumulation of knowledge, experience and valuable accomplishments that the life of human beings should be measured. Rightly so, we witness a country as the UAE, which nowadays thrives among others progressively towards prosperity and development despite being only 39 Years of age.
It is though the leadership, vision and wisdom of Sheikh Zayed Bin Sultan (God rest his soul) driven by determination to fulfill his citizen‟s aspirations that the dream of a strong & sustainability, I quote from his highness “the journey towards growth & development is not only dependant on those who are decision makers, but is also sustained by the collective effort and commitment of every citizen in this country”.
It is with this collective effort & determination that the country has flourished strongly and resiliently thought harsh and pleasant times to be a place among the vital hubs around the world. Among the main elements that have contributed to this success is the tourism industry.
Well aware of the vitality and contribution of tourism in the UAE and while witnessing an exponential growth of investment in this sector locally & internationally, the inception of Orient House was an initiative taken to fairly and dynamically take part in this journey towards development and civilization starting from the UAE and for bridging civilizations, and for being a major player in the economic advancement we witness in our contemporary world.
Mr Diaaeddin mahrouka
(Chairman)